And last but definitely not least, this 12th Guiding Principle has helped me stay focused on continuous improvement without getting overwhelmed. I took this from the book “Raving Fans” by Ken Blanchard. The book is focused on creating Raving Fan customers by going above and beyond the basics. There are three main principles: 1) Decide […]
Month: June 2014
Guiding Principle #11: Make sure you have a plan B and can live with ‘worst case’
This is a relatively new one for me and was added after I got fired from Staples. I had been working for Thrive for 7 years with my head down the entire time not even thinking about the potential of what might happen to me after we sold to Staples. I was the VP of […]
Guiding Principle #10: You can learn something new from everyone and every situation
I realized this one when I got my first real job out of college with DeWalt Power tools. My job was to drive around to construction sites in a Dodge Ram pick-up truck with a bed full of tools and DeWalk pasted across the side and sell tools to construction workers. I knew enough about […]