MEGAN HOLSINGER

Director of Customer Success

We’re putting the sales back in customer success. You already have the connection to the customer, now it’s time to add more value and start selling!

Megan is the Director of Customer Success at JB Sales. She delivers training that focuses on how businesses can transform the “customer success” role into a revenue-generating position, and has helped drive growth at both fresh start-ups and well-established companies. Previously the Director of Customer Success at The Predictive Index, her approach highlights how customer success professionals can improve their connection to clients, add more value, and close new deals as their relationship evolves.

In addition to Megan’s customer success focus, her diverse experience as a sales professional gives her a unique insight on how to break down the silos between “sales” and “customer success.” With the right tools, Megan believes, any team member can be ready to close the deal.

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TESTIMONIALS

The techniques the team learned during John's training gave us a 100% month over month increase in activity, 35% increase in booked calls and a 59% increase in qualified leads pushed into the pipeline.

LISA SCHNARE

SALES MANAGER, AFFINO

59%

INCREASE IN QUALIFIED LEADS